Please refer to our Coronavirus Update Center for the most up-to-date information on Groome's policies and procedures to provide our customers with the safest possible service experience. Do you pickup at Robins Air Force Base? We do not drive on base, but we drop-off at the Train Depot and Visitor Center at any time. We pickup from these locations by reservation only. Do you provide on-site parking? Yes, we offer free, convenient on-site parking for up to 30 days at our Warner Robins office. Where do you pickup and drop-off in Byron? We depart from the following locations in Byron with advance reservations only.
Where do you pickup and drop-off in Perry? We depart from the following locations in Perry with advance reservations only. Yes, we do offer direct shuttles four times a day at am, am, am and am from our Warner Robins office located at Vietnam Veterans Memorial Parkway, Warner Robins, GA The rates below are for packages and suitcases not exceeding fifty pounds.
What are your Office Hours? Yes, we are able to drop passengers off at the International Terminal in front of your airline. However, we are not allowed to pickup at the International Terminal.
You may take an Atlanta Airport shuttle that will connect to the domestic terminal and ground transportation area. International Travelers: We are not allowed to pick-up at the International Terminal. The ride is approximately ten minutes. Once at the Domestic terminal, you would locate our van at Ground Transportation in lanes Exit the terminal through Door W1 or W2 and follow the covered walkway across the taxi pickup to the first lane in the spaces ed Groome shuttles to various locations share this pickup area, so be sure to board the correct shuttle.
We look forward to seeing you soon! We ask that passengers arrive minutes prior to departure for all locations. What is the check-in policy? We request all passengers check in at least 15 minutes prior to your departure time.
$1 for the sweet. 99¢ for the savory.
How do I make an airport shuttle reservation? The easiest and most convenient way to make a reservation is to use our online reservation system. You can also call your local Groome Transportation office to make your reservation.
A reservation does not guarantee a shuttle will be waiting for you in the event that your flight is delayed. If you have missed your scheduled shuttle please wait for the next available shuttle to your destination. For questions about shuttle schedules, please visit your local schedule or call your local Groome Transportation office.
Are shuttle reservations required?
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To ensure availability, we strongly encourage reservations. We will do our very best to accommodate customers who do not provide advance notice, but service cannot be guaranteed.
How do I cancel my reservation? You must cancel or change your reservation by pm the day before your travel date. No refunds will be issued.
If you need to cancel, you will be issued a credit for use on future travel within the next year. The travel credit is valid for one year from its issue date the date of the original cancellation.
Travel must be rebooked by the expiration date one year from its issue date. The travel does not need to occur by the expiration date. Credit will not be issued if cancelling after pm the day before your travel date. Same-day reservations are not eligible for credit if cancelled. Do you accept credit card and cash payments? All major credit cards are accepted to reserve your shuttle and cash payments may be made in our office.
However, we do not take cash reservations over the phone. Please have the exact amount of your fare, drivers are not able to make change. Please contact your local branch to ensure adequate space, additional baggage fees may apply. Are the shuttles handicap accessible? Groome Transportation provides reserved seats for persons with ambulatory disabilities and specially deed vans with drive-on ramps for persons who use a wheelchair. for assistance in making reservations for accessible travel. Please alert Groome Transportation when booking reservations if you will be traveling with a free psychic warner robins over phone dog so we may reserve a seat at no additional charge for the service dog.
How old must I be to travel alone?
Unaccompanied Minors, defined as passengers aged 15 to 17, may ride alone but a parent or guardian must submit an Unaccompanied Minor form before departure to ensure travel arrangements. Passengers aged 14 and under must travel with a parent or guardian. Do you provide car seats? Groome Transportation follows all state laws regarding child restraint requirements.
All children under age 8, less than 57 inches tall or 40 pounds or less must be securely buckled in an age-appropriate child restraint seat. If they weigh more than 20 pounds they may be in a forward-facing car seat.
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We are unable to provide car seats or booster seats and require all passengers to provide them for their children. We are unable to hold any child restraint seats in our office. Are pets allowed on the shuttle? We allow pets to ride with certain stipulations. They must be clean, quiet and accustomed to travel. Certified service animals are not subject to additional fees or carrier requirements. What if I leave something on a shuttle?
Groome Transportation is not responsible for any lost or damaged items, however, if you have left something behind please call your local office and we will do our best to reunite you with your belongings. Groome Transportation shall not be responsible for any lost or damaged luggage or any of the contents of customers luggage, to include, but not limited to, personal electronic items such as ip, laptop computers, etc.
Do you provide group transportation?
Groome Transportation has a late-model fleet of vans and minibuses to meet your group travel needs. Call your local Groome Transportation office to inquire about availability! Do you offer corporate or government s? Benefits: Groome provides customized invoices or vouchers to your organization. Any service can be used at any scheduled time. Reservation can be made up to two hours prior to the trip time.
Your reservations can be made by you, your guest, or by us. There are no taxes or handling fees. Groome eliminates the need to reimburse your associate or guest. Direct convenient monthly invoicing in each month you have riders. For immediate assistanceplease call to speak with a representative.
Find Us Atlanta Airport Locations. Check-In Policy. Reservations Are reservations required? Cancellation Policy.